Answer: Contact us and directly find the source factory. We are a manufacturer, and the technical staff are in the factory. There are no intermediate links. Make a phone call during the day, and we'll arrange someone to go there; if there is an urgent breakdown at night, we'll provide remote guidance to solve it. If it really doesn't work, we'll set off overnight. For customers in Fujian Province, we promise to respond within 4 hours and arrive within 24 hours for customers in neighboring provinces. Many customers say: “The reason for buying your weighbridges is that there will be someone to take care of them when they break down.”